Ticketmaster Hit by Massive Data Breach Affecting 560 Million Users, Faces Class Action Lawsuit

Ticketmaster Hit by Massive Data Breach Affecting 560 Million Users, Faces Class Action Lawsuit

By Marcus Delano Thompson

December 7, 2024 at 11:54 PM

A class action complaint has been filed against Ticketmaster following a significant data breach that reportedly exposed the personal information of 560 million customers. The breach, attributed to a hacker group called ShinyHunters, allegedly resulted in the theft of 1.3 terabytes of sensitive customer data.

The stolen information reportedly includes:

  • Names
  • Addresses
  • Purchase information
  • Credit card details

ShinyHunters is reportedly offering the complete data set for $500,000.

Ticketmaster logo

Ticketmaster logo

The lawsuit alleges that Ticketmaster:

  • Failed to implement basic security procedures
  • Demonstrated negligence
  • Breached fiduciary duty

The complaint establishes two proposed classes:

  1. A nationwide class for all affected U.S. residents
  2. A California subclass for state residents, citing violations of:
    • California Consumer Privacy Act
    • Consumer Legal Remedies Act
    • Unfair Competition Law

The breach adds to Live Nation's existing challenges, including:

  • An ongoing Justice Department investigation seeking to split up Live Nation and Ticketmaster
  • A separate $5 billion consumer class action

Despite these setbacks, Live Nation's stock (NYSE: LYV) remains relatively stable, trading at $93.45, representing a 17% increase from May 2023.

Gavel in courtroom

Gavel in courtroom

Hooded hacker in dark clothing

Hooded hacker in dark clothing

Hacker suspect arrested with computer money

Hacker suspect arrested with computer money

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